Case Study:

Financial Services Company Adopts Advanced Technology for Better Performance

SHI’s AWS team consults on and streamlines this customer’s EKS environment.


Customer Profile

A leading student and educational loan provider and loan consolidation company.


A small staff struggled to understand scaling, service deployment, package management, and infrastructure automation in their Amazon Elastic Kubernetes Service (EKS) environment.


ITAM and Licensing
Data Center

The customer utilizes the cloud for its agile and fail fast benefits, as well as cost savings from decreasing their data center footprint.




  • Streamline automation and deployment lifecycles
  • Develop and implement a more advanced CI/CD and DevOps process within their EKS environment
  • Transition from “on-demand” node groups into the “managed” node groups
  • Improve performance and increase cost savings


A financial services company, specializing in student and educational loans, upgraded their IT architecture and prepared to launch a new portal for end users within a two-week timeframe.

As a result, the customer’s small staff of infrastructure engineers took over their Amazon Elastic Kubernetes Service (EKS) environment, but needed help learning how to implement automation and integration with EKS, and struggled with scaling, service deployment, package management, and infrastructure automation.


SHI provided consultation services with the customer, advising them on creation of Automated Pipelines using Code Commit, Code Deploy, and Code Pipeline. Working with their team, SHI cloud architects developed a more streamlined process using Azure DevOps, GIT and Helm to streamline automation and deployment lifecycles.

In addition, SHI’s AWS consultants assisted with development of Pod management with EKS, autoscaling for Ingress controllers, and development of a more automated role and role binding within their clusters and pods.

SHI continues to hold regular meetings with their infrastructure team, covering topics related to Kubernetes and AWS integration, as well as best practices and custom deployment models to meet the needs of their on-going container and DevOps projects.


The customer successfully met a very tight timeline within the two weeks that were required to go live with their latest portal.

They also developed and adopted a more advanced continuous integration and continuous deployment (CI/CD) and DevOps process within their EKS environment, allowing them to move away from their “on-demand” node groups and into the “managed” node groups. This solution enabled better performance, as well as being more cost effective.