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HPE 3Y TC ESS WDMR DX385 GEN11 F/ DEDICATED NETWORK


€6,655.00
HPE 3Y TC ESS WDMR DX385 GEN11 F/ DEDICATED NETWORK

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Quick Details
HPE 3Y TC ESS WDMR DX385 GEN11 F/ DEDICATED NETWORK
  Additional Details
Price: €6,655.00
Mfr Part #: H94B8E
SHI Part #: 47606848
Category: PC or workstation or notebook maint
UNSPSC: 81112307
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryPC or workstation or notebook maint
DescriptionHPE 3Y TC ESS WDMR DX385 GEN11 F/ DEDICATED NETWORK
ManufacturerHewlett Packard Enterprise
UNSPSC81112307
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHPE ProLiant DX385 Gen11
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 3 years
  • Technical support - remote diagnosis - 3 years
  • Technical support - visual remote guidance - 3 years
  • New releases update - 3 years
  • Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 3 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 3 years
  • Defective media retention - 3 years
General
Full Contract Period3 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor