Customer Technology Centers

Design, experiment and deploy. SHI makes it all possible.

SHI’s Customer Technology Centers are collaborative, innovative spaces where we work with you to develop and deliver the technology solutions you need.

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In SHI’s Customer Technology Centers, our ridiculously helpful experts will guide you from planning and testing, to configuration, deployment and beyond.

Located close to our world headquarters in New Jersey, our state-of-the-art facilities are designed to test and explore your IT initiatives.

Whether you are preparing for your next digital initiative with our integration centers, testing new solutions in our innovation center, or looking for a purpose-built conference center to host your next company event, SHI has the facilities, technology and experts to support your needs.

Employees Meeting in EBC

SHI’s Customer Technology Centers

Explore our technology centers and let our experts help you in the next chapter of your IT journey.

SHI Integration Center

SHI Integration Center

See your digital strategies come to life through our Integration Center – a 300,000-square-foot integrated facility where the equipment supporting your digital initiatives is housed, configured, and shipped. No matter the size or scope, we understand each of your organization’s projects is unique, with varying technology and technical requirements.

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Customer Innovation Center (CIC)

Customer Innovation Center

Staffed by seasoned IT experts and supported by industry-leading partners, our 8,000-square-foot Customer Innovation Center (CIC) is a sandbox where you can test new solutions. Whether you are seeking solution designs or going through the process of delivering a proof of concept, the CIC is where your digital transformation journey can begin.

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Executive Briefing Center (EBC)

Executive Briefing Center

Our spacious purpose-built conference and training center is a hub where you can take time to explore new technology horizons and build out your digital strategy. The Executive Briefing Center (EBC) is the ideal location to bring together your stakeholders for events ranging from tabletop shows to training sessions, quarterly business reviews and more!

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Take a Virtual Tour of the CIC

Take a virtual CIC tour

You don't need to visit us in New Jersey in person to take an interactive virtual tour of our Customer Innovation Center. You can see for yourself right now how this fantastic facility works.

The CIC is available to all SHI customers, to help you and your teams get hands-on experience with new products, evaluate potential solutions, and explore a range of future technologies – all with help from SHI’s ridiculously helpful experts.

Explore the SHI Customer Innovation Center now  

Realize your technology goals faster with SHI

Our Customer Technology Centers help set SHI apart from other resellers and solutions providers. These major investments mean that you can define, design, and deliver your technology vision faster, more cost effectively and with a better overall end user experience.

Here are just some of the ways that SHI’s facilities add value to your business:

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End User Experience

Improving end user experience with Zero Touch X

SHI Integration Centers offer both on-site imaging and pre-shipping configuration as well as over-the-air provisioning. Combined with the ability to ship any type of end user device direct to your employees’ preferred delivery addresses, we can help dramatically simplify and accelerate the process of equipping mobile and remote workers with the devices and connectivity they need.

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Data Center

Accelerating data center provisioning

Our Integration Centers have the staff and facilities to process up to 150 server racks simultaneously. Servers and data center equipment can be built to the most exacting standards in SHI’s specialist processing rooms before being shipped in custom ultra-safe containers to anywhere in the world. On arrival, racks can simply be plugged straight in, ready to go.

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Network with peers at our in-person events

The SHI Executive Briefing Center in New Jersey hosts a wide range of physical and hybrid events every year, giving you and your team the opportunity to explore the latest technologies, learn from both leading and disruptive vendors, as well as network with peers from across SHI’s 10,000 customer organizations. Check out our upcoming events here.

Related Resources

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Case study

SHI secures better endpoint protection for national travel stop chain 

SHI's Customer Innovation Center tests superior solutions against the stiffest competition.

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Case study

Rehabilitation management provider upgrades 600 locations with HP Workstation 

SHI's Integration Center warehouses, images, and configures desktops and laptops to be sent to end users nationwide.

A modern data center with rows of high-tech servers illuminated under artificial lighting

How SHI’s Customer Innovation Center can supercharge your digital transformation 

SHI’s CIC helps you embrace innovation and simplify technological complexity across a multitude of computing environments.

December 08, 2023

Schedule a visit to any of our state-of-the-art facilities.

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