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Warranties

HPE Pointnext Tech Care Critical Service

MSRP€9,966.00
€5,020.00
 In Stock
HPE Pointnext Tech Care Critical Service
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: P36183-291, P36183-B21, P40404-291, P40636-B21, P40637-B21, P40638-B21, Q9V06E
  Additional Details
Price: €5,020.00
MSRP: €9,966.00
Mfr Part #: HS7S9E
SHI Part #: 42454558
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: P36183-291, P36183-B21, P40404-291, P40636-B21, P40637-B21, P40638-B21, Q9V06E
ManufacturerHewlett Packard Enterprise
MSRP€9,966.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 867960R-B21, P01938-S01, P01939-S01, P01940-S01, P01941-S01, P01942-S01, P01943-S01, P01944-S01, P05520-291, P06453-291, P06454R-291, P06455-291, P08310-B21, P08311-B21, P08312-B21, P08313-B21, P19176-291, P19176-B21, P19176R-B21, P19177-291, P19177-B21, P19177R-B21, P19178-291, P19178-B21, P19178R-B21, P19179-291, P19179-B21, P19179R-B21, P19180-291, P19180-B21, P19180R-B21, P19766R-B21, P19767-B21#ABJ, P19767-B21#B19, P19767-B21#UUF, P19768-B21, P19768-B21#0D1, P19768-B21#ABA, P19768-B21#ABJ, P19768-B21#B19, P19768-B21#UUF, P19769-B21, P19769-B21#0D1, P19769-B21#ABA, P19769-B21#ABJ, P19769-B21#B19, P19769-B21#UUF, P19770-B21, P19770-B21#0D1, P19770-B21#ABA, P19770-B21#ABJ, P19770-B21#B19, P19770-B21#UUF, P19771-291, P19771-B21, P19771R-B21, P19772-291, P19772-B21, P19772R-B21, P19773-291, P19773-B21, P19774-291, P19774R-B21, P19775-291, P19775R-B21, P19776-291, P19776-B21, P19776R-B21, P19777-291, P19777-B21, P19777R-B21, P19778-291, P19778-B21, P19778R-B21, P19779-291, P19779R-B21, P19780-291, P23575-AA1, P23577-291, P23577-AA1, P23577-B21, P23577R-B21, P23578-291, P23578-AA1, P23578-B21, P23578R-B21, P23579-291, P23579-AA1, P23579-B21, P23579R-B21, P24740-291, P24740-B21, P24740R-B21, P24741-291, P24741-B21, P24741R-B21, P24742-291, P24742-B21, P24742R-B21, P24743-291, P24743-B21, P24743R-B21, P24744-291, P24744-B21, P24744R-B21, P36183-291, P36183-B21, P40399-B21, P40400-AA1, P40400-B21, P40401-B21, P40402-B21, P40403-B21, P40404-291, P40404-B21, P40405-B21, P40406-B21, P40407-B21, P40408-B21, P40409-B21, P40636-B21, P40637-B21, P40638-B21, P50750-B21, P50751-B21, Q8T66A, Q8T66AR, Q8T67A, Q8T68A, Q8T68AR, Q8T69A, Q8T70A, Q8T71A, Q8Z98A, Q9A00A, Q9F11A, Q9H00A, Q9H01A, Q9H94A, Q9H96A, Q9H97A, Q9H98A, Q9H99A, Q9J05A, Q9J06A, Q9V04C, Q9V04D, Q9V05E, Q9V06D, Q9V06E, R0N49A, R0N50A, R0N51A, R0N52A, R0N54A, R4T05A, R4T06A, R4T07A, R4T08A, R4T09A, R6M48A, R6P86A, R6P87A, R6P88A, R6P89A, R7E80A, R7E83A
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 5 years
  • Technical support - remote diagnosis - 5 years
  • Technical support - visual remote guidance - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Product info support - web support - 5 years
  • Technical support - outage management - 5 years
General
Class of EquipmentServers
Full Contract Period5 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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HPE Pointnext Tech Care Essential Service Post Warranty
HPE Pointnext Tech Care Essential Service Post Warranty
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • 24x7
  • response time: 4 h
€4,096.00
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • repair time: 6 hours
€6,481.00
HPE Pointnext Tech Care Essential Service
HPE Pointnext Tech Care Essential Service
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
MSRP €5,549.00 €2,518.00
HPE Pointnext Tech Care Essential Service
HPE Pointnext Tech Care Essential Service
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
MSRP €5,756.00 €2,291.00
HPE Pointnext Tech Care Basic Service
HPE Pointnext Tech Care Basic Service
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
MSRP €5,146.00 €2,100.00
HPE Pointnext Tech Care Essential Service
HPE Pointnext Tech Care Essential Service
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
MSRP €9,504.00 €4,312.00