How can unified endpoint management tools optimize my device fleet?
Many organizations replace devices every three to four years, regardless of performance. UEM changes this by using real-time insights across battery health, warranty information, OS version, and hardware condition — enabling data-driven decisions that optimize your device fleet.
The SHI® Intelligent Refresh Program takes this further by combining UEM data with digital employee experience (DEX) insights, including employee sentiment, to provide a complete view of device performance and its impact on your workforce.
This approach ensures lagging devices are upgraded, while high-performing ones stay in service longer — cutting refresh costs and reducing unnecessary IT spend.
How can I easily manage a variety of devices across my ecosystem?
SHI’s UEM solutions enable IT teams to easily manage multiple device types and OSes through a single platform. Whether it’s laptops, desktops, smartphones, tablets, VR headsets, IoT devices, wearables, or rugged devices, we simplify management across your entire environment and cut the time your team spends on routine, manual device tasks.
SHI offers both agentless and agent-enabled management through native Windows 11, macOS, ChromeOS, and Android controls. We base our recommendations on what optimizes your existing ecosystem (Apple, Google, or Microsoft), compliance requirements, and deployment needs (cloud-native or hybrid) — helping you streamline operations, raise productivity, and eliminate redundant tools.
How can I close security gaps when employees work from anywhere?
Endpoint devices are a common and vulnerable entry point for cyberattacks, with the average data breach costing over $4 million.
UEM strengthens your security posture by supporting zero-trust architecture and enabling context-aware access controls based on location, network, and device posture for smarter device protection. Continuous verification keeps endpoints secure as employees switch between home and office networks.
UEM also delivers real-time threat response through a centralized dashboard that monitors every endpoint. If a device is compromised, IT can instantly remote wipe, lock, and isolate it to prevent lateral movement and contain the threat.
How do I know I am deploying the best UEM solution?
Our experts start with discovery workshops and environment assessments to fully understand your current setup before recommending a solution.
We consider your business objectives, budget, existing tools, and IT strategy to ensure our work optimizes what you already have.
Our vendor-agnostic approach means we may suggest Jamf for Apple-heavy environments, Intune for Microsoft-centric ecosystems, or Workspace ONE for mixed environments — whatever best meets your needs.
To help you make confident decisions, SHI offers tailored engagements — including briefings, assessments, workshops, labs, and demos — so we can identify and validate the ideal solution for your organization.
How can I simplify device management across locations?
Managing devices across locations is complex —especially when you're managing mixed hardware and BYOD initiatives. UEM simplifies device management by giving IT a single dashboard for centralized control, real-time visibility, and adaptive security across laptops, desktops, smartphones, tablets, IoT devices, and more — regardless of OS or location.
Leveraging automation further lightens your IT team’s workload by handling patch management, software deployment, and OS updates — reducing downtime caused by end-of-life systems. Real-time device monitoring also flags issues like failing batteries, outdated OS versions, or missing patches before users notice — boosting security and productivity.